Acceptance of Terms of Conditions

Thank you for visiting www.aquasana-thailand com.  This website is owned and operated by Arcadius Co. Ltd. (“Arcadius”, “our”, “us”, “we”, website”).

By viewing, using, accessing, browsing or submitting any content or material on the website you are agreeing to our Terms & Conditions, Privacy Policy and Product Disclaimer as a binding legal agreement between you and Arcadius Co. Ltd.

By using the website, including by making any offer to purchase through the website, you:

  • agree not to engage in any activity which may disrupt the website or the electronic systems used to support it;
  • consent to Arcadius Co. Ltd, in its absolute discretion, monitoring and restricting your access to the website;
  • agree that you use the website at your own risk;
  • undertake not to attempt to circumvent any security system used in connection with the website.


  • Arcadius Co. Ltd will not be liable for any loss or damage you suffer by the use of the website or a linked website; or any breakdown or interruption to the website.
  • Arcadius Co. Ltd makes no representation that the website or its contents comply with any applicable law outside Thailand.
  • Images of goods published on the website without an advertised price beside the image are not offered for sale.
  • Photographs are illustrative only and may vary from the goods described or offered for sale.
  • The website may display the products or services of a party other than Arcadius Co. Ltd including in the course of promotions, events and competitions (“Third Party Advertising”). No representation or warranty is made or given by Arcadius Co. Ltd in relation to Third Party Advertising and you agree that Arcadius Co. Ltd will not be liable to you for any loss or damage you suffer in reliance on any representation, error or omission in any Third Party Advertising.
  • To the extent permitted by law neither Arcadius Co. Ltd nor any of its employees or any associated companies, nor any other party involved in creating producing, or delivering this website, shall be liable for any direct, incidental, consequential, indirect or punitive damages, costs, losses or liabilities whatsoever arising out of your access to, or use of, this website. Everything on this website is provided to you “AS IS” without any express or implied warranty of any kind including warranties of merchantability, title, non-infringement of intellectual property, or fitness for any particular purpose.

Intellectual Property Rights

Any content referring to Aquasana graphics, logos, button icons, images, videos, documents, and data is the property of Aquasana or its content suppliers and Arcadius Co. Ltd has received their authorization to use these contents in its capacity of Authorized Dealer.

You acknowledge that any arrangement of them and all software relating to this website, are owned by Arcadius Co. Ltd, and that these remain the property of their respective owners and must not be used in any manner without the prior written consent of the owner. These intellectual property rights are protected by the Kingdom of Thailand and international laws and nothing in these Terms gives you a right to use any of them.

Nothing contained on this website is to be interpreted as a recommendation to use any information on this website in a manner that infringes the intellectual property rights of any person. Arcadius Co. Ltd makes no representations or warranties that your use of the information on this website will not infringe such intellectual property rights.

You may view this website and its contents for personal and non-commercial use only and subject to Copyright legislation, you may not in any form or by any means reproduce, modify, distribute, store, transmit, publish or display within another website or create derivative works from any part of this website or commercialize any information obtained from any part of this website without the prior written consent of Arcadius Co. Ltd or, in the case of third party material, from the owner of the copyright in that material.

You may not modify or copy the layout or appearance of this website nor any computer software or code contained in this website, nor may you decompile or disassemble, reverse engineer or otherwise attempt to discover or access any source code related to this website.

If you correspond or otherwise communicate with Arcadius Co. Ltd, you automatically grant to Arcadius Co. Ltd an irrevocable, perpetual, non-exclusive, royalty-free, worldwide license to use, copy, display and distribute the content of your communication and to prepare derivative works of the content or incorporate the content into other works in order to publish and promote such content. This may include, but is not limited to, publishing testimonials on this website and developing your ideas and suggestions for improved products.

Links to Other Websites

This website may contain links to other websites, content or resources, which are owned or operated by third parties. These linked websites are not under Arcadius Co. Ltd’s control and Arcadius Co. Ltd is not responsible for the operation, availability or contents of any linked website or any link contained in a linked website. Arcadius Co. Ltd provides these links to you for convenience only and the inclusion of any link does not imply Arcadius Co. Ltd’s endorsement of the linked website. You access linked websites at your own risk. Subject to any non-excludable rights, Arcadius Co. Ltd disclaims all warranties, express and implied, as to the accuracy, value, legality or otherwise of any materials or information contained on linked websites. You should carefully review the terms of use and privacy policies of all other party’s websites that you visit.

Arcadius Co. Ltd reserves the right to prevent third parties from linking to this website.


Arcadius Co. Ltd cannot guarantee the following:

  • the security of your data transmitted over the internet; or
  • that the data you receive from Arcadius Co. Ltd will be secure, virus free or will not damage or interfere with your computer systems.
  • You should take steps to ensure the security of your systems when using the Website. Arcadius Co. Ltd will not be liable to you for any loss or damage you suffer from viruses, malicious computer code or other forms of electronic interference.

Please report to Arcadius Co. Ltd any suspected interference or damage to your electronic systems arising from your use of the Website or any linked website.

Products & Availability

We will at all times, do our best to maintain a correct inventory of all goods listed on our website, however, at times some items may become out of stock or unavailable.

The reproduction of colors is as accurate as possible, but please note colors may vary slightly from what is displayed on your monitor.

Advice & Technical Information

Any advice, recommendation, information, technical information, specification, drawing, description, illustration, dimensions, assistance or service provided by Arcadius Co. Ltd in relation to any products is given in good faith and is believed by Arcadius Co. Ltd to be appropriate and reliable. However, any such advice, recommendation, information, technical information, specification, drawing, description, illustration, dimensions, assistance or service provided by Arcadius Co. Ltd in relation to any products supplied by Arcadius Co. Ltd is approximate only. The information within this site and all its links are presented for health and wellness educational purposes only. It is not intended for diagnosing, prescribing or for the treatment of any illness. Any application of the advice herein is at the viewer’s discretion and sole risk. You are advised to consult your doctor or a health care professional before deciding to take part in any exercise, diet or supplementation program.

If you have any medical problems please consult with your doctor or health care professional before embarking on a health, detox or exercise program. If symptoms persist or if you are pregnant or breast-feeding seek medical advice. The information on this website is provided for general health and wellness informational purposes only and is not intended as medical advice.


All prices listed on our website are in Thai Bath and as such will be charged in Thai Bath. All pricing is quoted for shipping throughout Thailand only.

Prices are subject to change at any given time and without notice.

Products Disclaimer

Arcadius Co. Ltd sells home water filtration and health-related merchandise (collectively, the “Merchandise”) only to individuals and entities who can legally purchase and own such items in the particular jurisdiction where they reside. Your purchase of our Merchandise, whether in person, by telephone, by mail, by fax, or over the Internet, legally binds you and your heirs, assigns, transferees, and personal representatives as follows:

  1. When you order and purchase Merchandise from us, you represent that you are of legal age to purchase the Merchandise ordered and that the Merchandise can be purchased and owned in your state, county, and/or city of residence. By offering Merchandise for sale, Arcadius Co. Ltd does not represent or warrant that any specific purchaser may legally purchase, own, or possess the Merchandise ordered.
  2. Any Merchandise may be dangerous if used improperly or negligently. When you purchase Merchandise from us, you agree that you will use the purchased Merchandise in a safe and legal manner, consistent with all applicable laws, recognized safety rules, and good common sense. You further agree that you will train and supervise minors in the use of any Merchandise and that you will take such steps as may be reasonably necessary or required by the applicable law to keep Merchandise out of the hands of minors and untrained and/ or immature individuals.
  3. When you purchase Merchandise from Arcadius Co. Ltd, you agree to assume all risks related to and/or arising from your ownership and use of the Merchandise and agree to indemnify and hold Arcadius Co. Ltd harmless from any and all claims brought by any person or entity against Arcadius Co. Ltd related to and/or arising from your ownership and/or use of the Merchandise.
  4. Arcadius Co. Ltd does its best to accurately represent the Merchandise, through photo, price and copy. Occasionally we make mistakes. If such a mistake should occur, please let us know and we will rectify the mistake as soon as possible.
  5. Please note that material on this website relating to any product is not intended to diagnose, heal, cure or prevent any disease or condition. If you have any medical problems please consult your family doctor.
  6. Any testimonial from domestic users or medical and alternative health professionals is case specific and there are no guarantees such results can be obtained, experienced or felt by every unique individual. Any user experience, commercial or otherwise, is case specific, and there are no guarantees such results can be seen or achieved by every business, company or individual.

Thank you for your understanding.

Product Warranties

Arcadius Co. Ltd is an authorized dealer of Aquasana products. Arcadius Co. Ltd does not provide Product Warranty coverage. If the product exhibits a defect while in normal domestic use, within the warranty period proposed by Aquasana Inc., the Consumer must contact directly Aquasana.

Once any Merchandise is sold to the Consumer any dealings in respect of that Merchandise shall be direct with Aquasana. Arcadius Co. Ltd only makes available for purchasing some of Aquasana merchandise.

In the event that the warranty period for a product has expired, or if a product does not qualify for warranty service, repair or replacement, the Consumer may still buy replacement parts when available through Arcadius Co. Ltd.

Please refer to our Refunds and Return Policy

Governing Law

This website has been designed for use within the Kingdom of Thailand. By accessing this website, you are agreeing that the Courts of the Kingdom of Thailand will deal with any disputes which may arise between you and us and that the laws of the Kingdom of Thailand shall be the applicable law.

Delivery and Shipping

We will process your delivery within the next 48 business hours upon your payment.

The starting cost of delivery and shipping within Thailand is 150 Thai Baht for any parcel below 2 kg and according to your location.

Cost to a destination other than Thailand will be evaluated according to the total weight of the parcel and the means of shipping agreed with Customers.